Privacy Policy  

Last Updated: September 27, 2024

Cooper D Plumbing, LLC (“Company,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and tells You about Your rights under U.S. federal law, Texas state law, and local laws in Ellis County. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation 

Capitalized words in this Privacy Policy have meanings as defined below, regardless of whether they appear in singular or plural form.

1.2 Definitions

  • Account: A unique account created for You to access our Service or parts of our Service.

  • Company: Refers to Cooper D Plumbing, LLC, 308 Janis Ln, Waxahachie, TX 75165.

  • Owner: Refers to David Cooper M-18614  

  • Cookies: Small files placed on Your computer or mobile device by a website, containing details about Your browsing history and preferences.  

  • Device: Any device that can access the Service such as a computer, smartphone, or tablet.

  • Personal Data: Information that relates to an identified or identifiable individual.  

  • Service: Refers to the website located at https://www.cooperdplumbing.com

  • Service Provider: Any third-party company or individual who processes data on behalf of the Company, such as for web hosting, analytics, or communications.  

  • You: The individual accessing or using the Service.

2. Types of Data Collected

2.1 Personal Data  

We collect certain personally identifiable information ("Personal Data") to provide and improve the Service. Personal Data may include:  

  • Contact details: Name, email address, phone number, postal address.  

  • Billing and transaction details: Payment methods and service history.  

  • User preferences: Communication preferences and service-related interactions.  

You may opt out of providing Personal Data, but this may limit your ability to use parts of the Service.

2.2 Usage Data

We automatically collect certain data when you use our Service. Usage Data may include:  

  • Internet Protocol (IP) address, browser type, browser version.  

  • Pages visited, time spent on those pages, and access times.  

  • Device type, operating system, and unique identifiers.  

3. Use of Your Personal Data

We may use Your Personal Data for the following purposes:  

  • To provide the Service: Including customer support, billing, and responding to inquiries.  

  • To comply with legal obligations: Ensuring adherence to local, state, and federal regulations, such as consumer rights or tax laws.  

  • To improve services: Analyzing user interactions to enhance the functionality and performance of the Service.  

  • Marketing: Sending You updates about our products and services if You have opted in to receive such communications. You may opt out at any time.  

4. Sharing Your Personal Data

We will not sell or rent your personal data. We may share your information with:  

  • Service Providers: To provide necessary operational services such as payment processing, web hosting, and email marketing.  

  • Legal authorities: If required by law, including compliance with Texas state and U.S. federal legal processes (e.g., subpoenas, court orders).  

  • Business transfers: In the event of a merger, sale, or reorganization.  

  • Affiliates: We may share your information with our affiliates, provided they adhere to this Privacy Policy.  

  • Business partners: We may share your data with trusted business partners for services you’ve requested or to offer related products or services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. Usage Data will be kept for a shorter duration unless needed to improve Service security or comply with legal obligations.

6. Data Security

We implement industry-standard measures to protect the security of Your Personal Data. However, no transmission over the internet is fully secure. While we strive to protect your Personal Data, we cannot guarantee absolute security. For enhanced security, we comply with data breach notification requirements under Texas state law (Texas Business & Commerce Code §521).

7. Children’s Privacy

We do not knowingly collect Personal Data from children under the age of 13. If You are a parent or guardian and believe Your child has provided us with Personal Data, please contact us to request removal.

8. Your Rights

8.1 Right to Access and Correction

You have the right to access the Personal Data we hold about you. If You notice any inaccuracies, you may request a correction.

8.2 Right to Deletion 

You have the right to request the deletion of your Personal Data. We will honor such requests unless we are legally required to retain the data.

8.3 Opt-Out Rights

You can unsubscribe from marketing communications at any time by using the “unsubscribe” link in our emails or contacting us directly.

9. Third-Party Links and Social Media

Our Service may contain links to external websites not controlled by us. We are not responsible for the privacy practices of such third parties. Please review their privacy policies independently.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. You can control cookie preferences through your browser settings.  

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or a prominent notice on the Service.

12. Contact Us

If you have any questions about this Privacy Policy, You can contact us via:  

  • Email: david@cooperdplumbing.com  

  • Phone: 469.556.7422  

  • Website: https://www.cooperdplumbing.com/privacy-policy